5 Things to Ask Before You Start Your Call Center

Look before you leap! As offshore Information Technology (IT) and Business Process Outsourcing (BPO) continues to dramatically play a major role in worldwide economy, call centers continuously sprout all over the world. With the fast revolution of Internet TELCO technology, solutions for call centers continue to evolve and significantly improve[…]

2010 – The Year For Outsourcing to Take Hold

2010 is not going to be a typical year for business. Just look around and see how things are changing. Almost always after particularly nasty economic downturns, businesses look at the ways they can save money and be more efficient. History has shown this to be true over and over.[…]